Terms and conditions
The CUSTOMER undertakes to carefully read these General Conditions and accept them, before proceeding to the payment of an order of PRODUCTS placed on the SITE.
The CUSTOMER agrees not to buy from other suppliers until our services are provided. This practice can generate a lot of confusion and is prohibited during the progress of an order.
The CLIENT must ensure the visibility of the channel / video / photo / account / etc. All purchased services only work if the channel/video/photo/account/etc, is public and not private. If they are private, there is no fault of the SELLER.
The CUSTOMER accepts the loss of any replacement if he does not make the following elements public: channel, photo, video, etc.
The CUSTOMER also cannot request a refund if the customer refuses to make public the following: channel, photo, video, etc.
These General Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted before placing the order. The CUSTOMER is invited to carefully read, download, print the General Conditions and keep a copy.
The SELLER advises the CLIENT to read the General Conditions for each new order, the latest version of the said Conditions applying to any new order of PRODUCTS.
By clicking on the first button to place the order and then on the second to confirm said order, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or condition.
Use of the services provided by MHEntertainment-shop.fr implies acceptance of all terms. We reserve the right to modify the following terms of use at any time. It is your responsibility to read them each time you order something from our site, in order to stay informed of changes.
PURCHASE OF PRODUCTS ON THE SITE
To be able to buy a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.
The CUSTOMER will be asked to provide information allowing him to be identified by completing the form available on the SITE. The sign (*) indicates the mandatory fields that must be completed for the CLIENT's order to be processed by the SELLER. The CUSTOMER can check the status of his order on the SITE. The CUSTOMER may also contact the SELLER's sales department at any time by e-mail, at the address info@mhentertainment-shop.fr , in order to obtain information on the status of his order.
The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up-to-date. The SELLER reserves the right to ask the CLIENT to confirm, by any appropriate means, his identity, his eligibility and the information communicated. In the event of incomplete or erroneous information transmitted by the buyer, the latter cannot claim any reimbursement.
ORDERS
Product feature
The SELLER endeavors to present as clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CLIENT must receive under applicable law (in these General Conditions).
The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, as well as the corresponding prices.
Once the PRODUCTS have been selected and placed in their basket, the CUSTOMER must click on the basket and check that the content of their order is correct. If the CUSTOMER has not yet done so, he will then be asked to identify himself or register.
Once the CUSTOMER has validated the contents of the basket and has identified himself/registered, an online form will be displayed to his attention automatically completed and summarizing the price and applicable taxes.
The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.
The CUSTOMER can then proceed to the payment of the PRODUCTS by following the instructions appearing on the SITE and provide all the information necessary for the invoicing of the PRODUCTS. Regarding the PRODUCTS for which options are available, these specific references appear when the correct options have been selected. Orders placed must include all the information necessary for the proper processing of the order, otherwise the SELLER cannot be held responsible for improper processing of the order.
The CUSTOMER accepts that after placing an order, he has not purchased similar services, since the provision of services will be heterogeneous and will bring a lot of confusion.
INITIAL COUNT
When an order is processed, an initial count for the video/photo/page/profile/etc, is made.
The initial count is added to the initial email sent to the customer. The client accepts the initial count of his views, likes, followers, fans etc., accepting without any complaint.
The initial count is the only true count, at the time of processing the order. Any other repairs will not be considered. The customer does not have the right to blame the website for any loss that may occur before processing the order. We do not replace loss of service on your video, photo, profile, page, etc., which was purchased from other websites.
The customer does not have the right to take legal steps with the company that manages the website in the event of loss of services on the service purchased with other websites.
Accepting the terms and conditions when ordering also means that the customer accepts without right to appeal the initial count of services for the video / photo / profile / page / etc.
If there is a dispute, if the customer deletes the video/photo/profile/page/etc, the dispute is not legal because the evidence is deleted by the customer to hide any delivery. In this case, no dispute is considered.
Any loss of views, likes, subscribers, fans, etc., before processing the order with the initial count will have no legal implications against the company that runs this site. If losses occur before an order is processed, the customer is obliged to contact the sites from which he purchased the deleted services and the company of this site has no obligation to replace the losses of services purchased on other Site (s.
DATE OF THE ORDER
The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the SITE do not begin to run until this date.
PRICE
For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros excluding taxes.
The prices indicated on the SITE may change. They can also be modified in the event of special offers or sales.
The prices indicated are valid, except gross error. The applicable price is that indicated on the SITE on the date on which the order is placed by the CLIENT.
PRODUCT AVAILABILITY
Depending on the PRODUCT concerned, the SELLER applies “just in time” inventory management. Therefore, depending on the case, the availability of the PRODUCTS depends on the SELLER's stocks.
The SELLER undertakes to honor the orders received provided that the PRODUCTS are available.
The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CUSTOMERS may also be informed of the restocking of a PRODUCT by the SELLER.
In any case, if the unavailability was not indicated at the time of the order, the SELLER undertakes to inform the CLIENT without delay if the PRODUCT is unavailable.
The SELLER may, at the CLIENT's request:
Either offer to ship all the PRODUCTS at the same time as soon as the PRODUCTS out of stock become available again,
Either proceed to a partial delivery of the PRODUCTS available initially, then to the shipment of the rest of the order when the other PRODUCTS are available, subject to clear information concerning the additional transport costs which may be incurred,
Either offer an alternative PRODUCT of equivalent quality and price, accepted by the CLIENT.
If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, he will obtain a refund of all sums paid for the unavailable PRODUCTS within thirty (30) days of payment at the latest.
PAYMENT
The CUSTOMER can pay for his PRODUCTS online on the SITE using the means offered by the SELLER.
The CUSTOMER guarantees the SELLER that he has all the authorizations required to use the means of payment chosen.
The SELLER will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.
It is specified in this respect that all payment information provided on the SITE is transmitted to the SITE's bank and is not processed on the SITE.
PAYMENT DATE
In the event of a single payment by credit card, the CLIENT's account will be debited as soon as the order for PRODUCTS is placed on the SITE.
Once the order has been put into production by the SELLER, a notification email is automatically sent to the BUYER who can no longer cancel, stop or modify his order.
DELAY OR REFUSAL OF PAYMENT
In the event that, for any reason whatsoever, opposition, refusal or other, the transmission of the flow of money owed by the CLIENT proves impossible, the order will be canceled and the sale automatically terminated.
PROOF AND ARCHIVING
Any contract concluded with the CUSTOMER corresponding to an order for an amount greater than 120 euros including tax will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code.
The SELLER agrees to archive this information in order to monitor transactions and produce a copy of the contract at the CLIENT's request.
In the event of a dispute, the SELLER will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.
TRANSFER OF OWNERSHIP
The SELLER remains the owner of the PRODUCTS delivered until their full payment by the CLIENT.
The above provisions do not preclude the transfer to the CLIENT, at the time of receipt by him, or by a third party designated by him, of the risks of loss or damage to the PRODUCTS subject to the retention of title, as well as than the risk of damage they may cause.
COMPLIANCE GUARANTEE
The SELLER is required to deliver a compliant PRODUCT, that is to say suitable for the expected use of a similar good and corresponding to the description given on the SITE. This compliance also assumes that the PRODUCT has the qualities that a buyer can legitimately expect given the public statements made by the SELLER, including in advertisements and on labels.
In this context, the SELLER cannot be held responsible for incorrect information provided by the buyer, in particular when the seller indicates a wrong url address. In addition, orders cannot be honored if the publications or profiles are in private mode.
In addition, the SELLER cannot be held responsible for the diiferent problems related to the counters of the different social networks and the variability of these. This does not constitute a lack of conformity and does not give rise to any reimbursement or compensation.
In the event of a lack of conformity of a possible physical product, the CUSTOMER may request the replacement or repair of the PRODUCT, at its option. However, if the cost of the CUSTOMER's choice is manifestly disproportionate to the other possible option, given the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the option chosen. by the customer.
VALIDITY OF THE GENERAL CONDITIONS
Any modification of the legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these General Conditions cannot affect the validity of these General Conditions. Such a modification or decision in no way authorizes CUSTOMERS to disregard these General Conditions.
All conditions not expressly dealt with herein shall be governed in accordance with the practice of the retail sector for individuals, for companies whose head office is located in Romania.
MODIFICATION OF THE GENERAL CONDITIONS
These General Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.
The General Conditions are dated precisely and may be modified and updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order.
Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.
JURISDICTION AND APPLICABLE LAW
These General Conditions as well as the relations between the CLIENT and the SELLER are governed by Romanian law.
In the event of a dispute, only the French courts will be competent.
However, prior to any recourse to the arbitration or state judge, preference will be given to negotiation in a spirit of loyalty and good faith with a view to reaching an amicable agreement when any conflict relating to this contract arises, including relating to its validity.
The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt, indicating the elements of the conflict. If, after a period of fifteen (15) days, the parties are unable to reach an agreement, the dispute will be submitted to the competent jurisdiction designated below.
Throughout the negotiation process and until its outcome, the parties refrain from taking any legal action against each other and for the conflict subject of the negotiation. By way of exception, the parties are authorized to seize the court of summary proceedings or to seek the pronouncement of an order on request. A possible action before the court of summary proceedings or the implementation of a procedure on request does not entail on the part of the parties any waiver of the amicable settlement clause, unless expressly agreed otherwise.
IMPORTANT: mhentertainment-shop.fr will not be responsible for any damage to your personal or azziendale account.
RESPONSIBILITY: mhentertainment-shop.fr will not be responsible for account suspension or deletion of photos/videos/pages etc. on any social network.
We do not guarantee that 100% of the accounts from which the social signals come have a profile photo, personal information and uploaded content on their profile.
Prices may be subject to change at any time without notice. The refund policy explained below remains valid even if the prices are changed.
You will not upload any content to our site (including nude photos or otherwise) that is not accepted by social media itself.
We do not guarantee that subscribers, likes or any other services provided through our site will come from users who interact with your content.
It is not possible for any reason to interrupt the current service.
SocialBoom.fr does not offer subscription services. By purchasing a service on our site, you are never signing up for a subscription.
We are committed to providing only stable services, but no service is guaranteed for life. It is possible that the following, likes, views and any other service ordered on our site may drop in the short or long term. All guarantees will be indicated on each service. Each service is guaranteed from 30 to 360 days. Services with warranty indicated at the time of the order will be reinstated or reimbursed. Every user orders knowing that most of the services comply with the social media strategy.
DELIVERY POLICY
All products had a default delivery of 3 days depending on the amount of service purchased. In case of large volumes of services, the delivery date is increased according to the seller's email.
Each customer receives an automatic email after paying and after a representative inspects and processes the order, the agent sends another email to the customer where the customer is informed of the delivery date and rules of the order.
The CUSTOMER must in particular clearly indicate all the information relating to the DELIVERY, in particular the corresponding url address.
The CUSTOMER must ensure that the delivery address is in public mode. No order destined for a URL in private mode can be processed.
As soon as the order is put into production, the SELLER sends a notification email to the BUYER. In the case of dematerialized products, the BUYER can no longer at this stage cancel, stop or request reimbursement of his order.
The SELLER provides the CUSTOMER with a "Customer Service" at the following email: info@mhentertainment-shop.fr
Any written complaint from the CUSTOMER must be sent to the following address: info@mhentertainment-shop.fr
DELIVERY ZONE
The PRODUCTS offered can be delivered anywhere.
The PRODUCTS are shipped to the delivery address(es) (URL) that the CUSTOMER has indicated during the ordering process.
An electronic message will be automatically sent to the CLIENT when the PRODUCTS are dispatched, provided that the electronic address appearing in the registration form is correct.
DELIVERY TERMS
The order will be delivered gradually to the CUSTOMER at the URL address indicated. Delivery will begin 48 hours after the date of validation of the order (validation of payment) and will be spread over several days (variable according to the quantity ordered and the number of departures indicated on the counter concerned).
In the event of an erroneous URL address or any other erroneous information transmitted by the CUSTOMER, THE SELLER cannot be held responsible for the non-delivery of the order.
DELIVERY PROBLEMS
The CUSTOMER is informed of the delivery date fixed thanks to the information which appears on the site at the time of the validation of his payment.
It is specified that deliveries will be made within sixty (90) days maximum. Failing this, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable time and in the event of non-delivery within this time, he may terminate the contract, unless the delivery of the dematerialized product has already begun.
In the event that the dematerialized delivery of the product has not yet been debited, the SELLER will reimburse, without undue delay from receipt of the letter of termination, to the CLIENT the total amount paid for the PRODUCTS, taxes and delivery costs included. , using the same method of payment used by the CLIENT to purchase the PRODUCTS.
The SELLER is responsible until delivery of the PRODUCT to the CLIENT. It is recalled that the CLIENT has a period of three (2) days to notify a complaint.
NON-DELIVERY OF PRODUCT/SERVICE
In some cases, processing times are slower and it takes a little longer for your order to complete. In this case, we recommend that you contact us for assistance. Claims for non-delivery must be submitted to our customer service department in writing within 7 days of ordering.
Product not as described: These issues must be reported to our customer service team within 7 days from the date of purchase. Clear evidence must be provided proving that the product/service purchased is not as described on the website. Claims based solely on the customer's false expectations or wishes are not honored.
CANCELLATION POLICY
An order can be canceled until we deliver the secondary email with the delivery date and order rules. In some cases, even when we deliver the second email, we haven't started the service. Also in this case we can cancel the order and refund all the money.
Once the order is started and we start to deliver, the customer does not have the right to interrupt the delivery because he has already received part of our services.
REPLACEMENT
All customers enjoy a 30-day replacement warranty.
The customer does not have the right to request a replacement if he changed the initial name of the account during his first order. Any replacement will only be made on the initial name of the first order.
If the customer has deleted his account, the customer does not have the right to request the replacement of another account.
After 30 days, we do not cover any replacements.
REFUND POLICY
A refund is issued only if we cannot provide our services. In this case, the customer will receive a full refund. No refunds will be made to PayPal. After successfully ordering the service, there is no going back. Before asking for a refund, the customer asks our company for help first. We may be able to resolve the issue without issuing a refund. We cannot make refunds, when a customer refuses to make the video/account public, in order to properly control the order or in the event of a replacement.
You agree that once payment is made, you will not submit any dispute or charge against us for any reason.
If you file a dispute or charge after a payment has been made, we reserve the right to terminate all future orders, prohibiting you from accessing our site. We also reserve the right to remove any followers or likes we delivered on Instagram/Facebook/Twitter or other social media accounts.
Orders placed on mhentertainment-shop.fr will not be refunded or canceled once they have been delivered. It is not possible to request a refund. If we fail to provide the service, only one of mhentertainment-shop.fr staff can issue the refund. The customer will not receive a refund if part of the service has been delivered. Customer will receive replacements if this is the case. In addition, the customer will not receive a refund if he refuses to put his accounts, videos or photos to the public. If customer accounts are private, including photos/videos, we are unable to make replacements and the customer has lost money.
Fraudulent activity such as the use of unauthorized or stolen credit cards will result in the termination of your account. There are no exceptions.
In the case of online transactions with the credit card (in accordance with the regulations of MasterCard and Visa), the amounts are returned to the initial card from which the money was received.
The customer acknowledges that no refund will be issued once the order has been validated and the service rendered.
The customer cannot request a refund if the service has been provided and if he has purchased similar services from another supplier.
For the Instagram Followers service, the customer is not allowed to delete the received followers. In addition, the client is obliged to keep the Instagram profile public, in order to deliver the followers. If the customer does not wish to keep the account public, we consider this to be a completed order and no refund will be issued. No refund will be granted if the customer withdraws the followers received. Also, no refunds will be given if our server indicates that subscribers are delivered and the client has removed them. For Instagram services, the customer cannot request a refund if the order is processed and the order is delivered. In the event of a drop, the customer will receive a replacement from us and no refund will be issued. In any case, no refund will be made if we have delivered our services and only a replacement on our part is possible, if the service drops. On repeated instances of subscribers being deleted by the customer, the order is marked as complete and no replacements will be rendered.
PRIVACY POLICY
This policy covers how we use your personal information. We take your privacy seriously and will take all necessary steps to protect your personal information.
Any personal information received will only be used to complete your order. We will not sell or redistribute your information to anyone. All information is encrypted and stored on secure servers.